Catalog

Does your organization suffer from “metric proliferation”, where everything is measured, but little action follows? How about “punishment by metrics”, where process metrics are used to lay guilt? These are known as metric maladies, well-intentioned efforts that do not achieve the desired intent.
The presenters will introduce the concept of a “System of Metrics”, define critical terminology, and provide a framework to enable the proper use of metrics to improve productivity.
In addition, several process maps will be shared to enable the attendees to deploy a System of Metrics that delivers tangible results. Moreover, the presenters will outline ways to communicate the value of metrics to the entire organization.
Finally, there will be a presentation of key metrics for product development.
Jon Marshall, and Jose Campos will be your facilitators.